Privacy Policy
Last Updated: June 28, 2026
1. OUR COMMITMENT TO PRIVACY
At Siterw, we are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy explains how we collect, use, protect, and disclose your Personally Identifiable Information (PII) when you visit or make a purchase from our website, in full compliance with the General Data Protection Regulation (GDPR) and other applicable European Union laws.
2. COMPANY INFORMATION
This website is operated by Trevano Solutions S.R.L.. For all privacy-related inquiries, please contact us at:
Company Name: Trevano Solutions S.R.L.
Registration Number: J2025041588009
VAT Number: 51950960
Registered Address: Bucharest, Sector 6, Str. VALEA OLTULUI, No. 2, ROOM 1, Block M9, Staircase A, Floor 6, Apartment 36
Email: support@siterw.com
3. INFORMATION WE COLLECT
We collect only the information necessary to provide a smooth shopping experience and securely fulfill your orders.
Information You Provide: When you place an order, create an account, or contact our customer support, we collect details such as your name, email address, shipping and billing addresses, and payment-related information.
Automated Information: When you browse our website, we automatically receive your IP address, device/browser information, and interaction data through cookies and similar technologies.
4. HOW WE USE YOUR INFORMATION
We process your information for the following purposes:
Order Fulfillment: To process payments, arrange global shipping, and provide tracking updates.
Customer Experience: To personalize your shopping journey and improve our curated home offerings.
Security & Fraud Prevention: To protect against unauthorized transactions and ensure account safety.
5. DATA PROTECTION & SECURITY
Encryption: All sensitive payment information is transmitted using Secure Socket Layer (SSL) technology and encrypted by our payment gateway.
No Card Storage: Siterw does not store your full credit or debit card details on our servers after a transaction is completed.
Reasonable Safeguards: We take reasonable measures to protect your PII from unauthorized access, misuse, loss, or disclosure.
6. THIRD-PARTY DISCLOSURE & ADVERTISING
We do not sell, trade, or transfer your PII to outside parties for their independent use, except for trusted partners essential to our business operations. Our partners include:
AppLovin (Axon): https://legal.applovin.com/privacy
Meta (Facebook / Instagram): https://www.facebook.com/privacy/policy
Google: https://policies.google.com/privacy Information collected by these partners is governed by their respective privacy policies. You may opt out of targeted advertising via your browser settings or the links above.
7. COOKIES POLICY
Strictly Necessary Cookies: Required for site functionality, such as shopping cart and checkout.
Marketing Cookies: Used by partners to display relevant advertisements based on your interests. You may manage these via our cookie banner or your browser settings.
8. GDPR COMPLIANCE
As a business targeting EU customers, we comply with Regulation (EU) 2016/679.
Your Rights: You have the right to access, correct, or delete your personal data, restrict processing, or withdraw consent at any time.
Exercise Your Rights: Requests regarding your data can be submitted to support@siterw.com.
Data Breach Protocol: In the unlikely event of a data breach, we commit to notifying affected users via email and posting a notice on our website within 7 business days.
9. CONSENT
By using the siterw.com website, placing an order, or contacting us, you acknowledge that your information is collected and used as described in this Privacy Policy.