Privacy Policy
At Siterw, we are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy explains how we collect, use, protect, and disclose your Personally Identifiable Information (PII) when you visit or make a purchase from our website.
1. Information We Collect
We collect information to provide you with a smooth shopping experience and to securely fulfill your orders.
Information You Provide When you place an order, create an account, or contact our customer support at support@siterw.com, we may collect personal details such as:
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Name and Email address
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Shipping and billing address
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Payment-related information
Automated Information When you browse our website, we automatically receive certain information such as your IP address, device and browser information, and interaction data through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
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Order Fulfillment: To process payments, arrange shipping from our global hubs, and send tracking updates.
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Customer Experience: To personalize your experience and improve our curated home offerings.
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Security & Fraud Prevention: To protect against unauthorized transactions and abuse.
3. Data Protection & Security
Your data security is our priority.
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Encryption: All sensitive payment information is transmitted using Secure Socket Layer (SSL) technology and encrypted by our payment gateway provider.
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No Card Storage: Siterw does not store your credit or debit card details on our servers after a transaction is completed.
4. Third-Party Disclosure & Advertising
We do not sell, trade, or transfer your PII to outside parties for their independent use, except for trusted partners who help us conduct our business.
Advertising & Marketing Partners We allow certain third-party partners to place cookies, pixels, or similar technologies on our site to help deliver relevant advertisements. These partners include:
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AppLovin (Axon): https://legal.applovin.com/privacy
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Meta (Facebook / Instagram): https://www.facebook.com/privacy/policy
Information collected by these partners is governed by their own privacy policies. You may opt out of targeted advertising by adjusting your browser settings or visiting the links above.
5. Cookies Policy
We use cookies for:
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Strictly Necessary Cookies: Required for shopping cart and checkout functionality.
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Marketing Cookies: Used by partners such as AppLovin (Axon) and Meta to show relevant advertisements based on your interests. For a detailed list of cookies used by our platform, please visit Shopify's Cookie Policy.
6. General Data Protection Regulation (GDPR)
- Personal data must be processed lawfully, fairly and transparently.
- Collect only necessary data for clear, stated purposes.
- Users have the right to access, correct, delete their personal data, and withdraw consent anytime.
- Data must be kept secure and not shared without permission.
- We comply with EU privacy laws for customers in the European Union.
Users may request access to, correction of, or withdrawal of consent for their personal data by contacting us at: support@siterw.com
7. Fair Information Practices
In the unlikely event of a data breach, we will notify affected users via email and post a notice on our website within 7 business days.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
Email: support@siterw.com